Terms of Service
Last updated: April 15, 2026
1. Agreement to Terms
These Terms of Service ("Terms") govern your access to and use of Notify Beforehand ("the Service"), operated by Eversoft Fzco("we," "us," or "our"), a company registered in the United Arab Emirates.
By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Service.
2. Description of Service
Notify Beforehand is a cloud-based SaaS platform that enables businesses to:
- Track employee certifications, licenses, and permits with expiry dates
- Receive automated email reminders before certifications expire
- Store and organize certification documents securely
- Generate compliance reports for audits and inspections
- Manage team members and their certification status through a centralized dashboard
3. Account Registration
To use the Service, you must:
- Be at least 18 years old
- Provide accurate, complete, and current registration information
- Maintain the security of your account credentials
- Accept responsibility for all activity under your account
You must notify us immediately if you become aware of any unauthorized use of your account at support@notifybeforehand.com.
4. Payment Processing & Merchant of Record
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
When you subscribe to a paid plan, you enter into a separate agreement with Paddle.com for payment processing. Paddle handles all billing, invoicing, tax collection, and payment method management on our behalf.
5. Subscription Plans and Pricing
We offer the following subscription plans:
- Pro Plan: $49/month (or $24/month billed annually) — for teams up to 50 members
- Business Plan: $99/month (or $49/month billed annually) — for unlimited team members with advanced features
Prices are in US Dollars and may be subject to applicable taxes as determined by Paddle.com based on your location.
We reserve the right to change pricing with at least 30 days' notice. Price changes will not affect active subscription periods.
6. Free Trial
Each plan includes a complimentary 3-day free trial with full access to all features. The trial is designed to give you sufficient time to evaluate the platform before your subscription begins. At the end of the trial period:
- You will be prompted to subscribe to continue using the Service
- If you do not subscribe, your access to premium features will be paused
- Your data will be retained for 30 days
7. Cancellation and Refunds
You may cancel your subscription at any time from your account settings. Cancellation is simple and hassle-free. Upon cancellation:
- You will retain access to the Service until the end of your current billing period
- No partial or prorated refunds are issued for unused portions of an active billing period
- All subscription payments are final once the trial period has ended and the paid subscription has commenced
For questions about your subscription or billing, please contact us at support@notifybeforehand.com. For full details, please review our Refund Policy.
8. Your Data and Content
You retain all ownership rights to the data you enter into the Service, including employee information, certification records, and uploaded documents ("Your Content").
By using the Service, you grant us a limited license to process, store, and transmit Your Content solely for the purpose of providing and improving the Service.
You are responsible for the accuracy and legality of Your Content. You represent that you have the necessary rights and consents to upload any employee data or documents.
9. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose or in violation of any applicable laws
- Attempt to gain unauthorized access to the Service or its systems
- Upload malicious code, viruses, or harmful content
- Interfere with or disrupt the Service or its infrastructure
- Resell, redistribute, or sublicense the Service without our written consent
- Scrape, crawl, or use automated tools to extract data from the Service
10. Service Availability
We strive to maintain 99.9% uptime but do not guarantee uninterrupted availability. The Service may be temporarily unavailable due to:
- Scheduled maintenance (with advance notice)
- Emergency security updates
- Circumstances beyond our reasonable control (force majeure)
11. Intellectual Property
The Service, including its design, code, features, branding, and documentation, is owned by Eversoft Fzco and protected by intellectual property laws. Your subscription grants you a limited, non-exclusive, non-transferable license to use the Service for its intended purpose.
12. Limitation of Liability
To the maximum extent permitted by law, Eversoft Fzco shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of or inability to use the Service.
Our total liability for any claims arising under these Terms shall not exceed the amount you paid to us in the 12 months preceding the claim.
13. Disclaimer of Warranties
The Service is provided "as is" and "as available." We make no warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the Service will meet your specific compliance requirements. You are responsible for ensuring that your use of the Service satisfies any regulatory obligations applicable to your business.
14. Indemnification
You agree to indemnify and hold harmless Eversoft Fzco, its officers, directors, and employees from any claims, damages, or expenses arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.
15. Termination
We may suspend or terminate your access to the Service if:
- You violate these Terms
- Your payment is overdue for more than 14 days
- Required by law or to protect the rights and safety of others
Upon termination, your right to use the Service ceases immediately. We will retain your data for 30 days, after which it will be permanently deleted.
16. Governing Law
These Terms are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of the United Arab Emirates.
17. Changes to These Terms
We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page and, where appropriate, sending you an email notification. Your continued use of the Service after changes constitutes acceptance of the revised Terms.
18. Contact Us
If you have any questions about these Terms, please contact us:
- Email: support@notifybeforehand.com
- Company: Eversoft Fzco
- Location: United Arab Emirates